FAQ

No. However this is definitely in the 'intermediate plan' for our development team.

No. However this is definitely in the 'intermediate plan' for our development team.

Boom’s pricing structure is determined by the number of users, your business structure and any optional product requirements you have. To find out how much Boom will cost your business, please complete the Request a Formal Quote form on section 4 of this website.

Boom’s pricing structure is based on the number of users. Each login profile/license is counted as a ‘user’.

Instantly. As soon as we receive your signed 'Order Form' and 'Initial Payment', you will be granted access to BoomIgnition. Ignition is our exclusive startup site that takes you from the initial sign up stage through to the sales consultants actively using Boom.

Boom has both online and face-to-face training options available. Monthly face-to-face sessions and consultants are also available to conduct specific, tailored training as required.

No. This can and will be counter productive and greatly increase the likelihood of failure. To implement Boom represents a change in your culture. Boom invokes transparency and respect for the company's central data records. Company cultures are hard enough to change when the leader is emphatic. To partly attempt to introduce change may end up being futile.

Yes, however this is only useful in a single user organisation. To add other consultants to listings and buyers you need to have a license for each user.

Yes. We mean No - of course not! We have a comprehensive process from Signup to ongoing training. It is very important to note that you hold the key and must be accountable for the success of Boom. BoomIgnition guides you through the startup process and addresses all of the issues that you may face. BoomTrain provides all the resources you need to perform all of the standard tasks in Boom. BoomSupport is a comprehensive resource with a 'Google' style search facility and related topics.

If you still haven't found what you need, email support@boomcrm.com.au and every single email received to this address is assigned a case number and our full time staff are dedicated to closing off every case.

A web portal is a web site to which agents 'load' their listings for the public. Examples are realestate.com.au and domain.com.au.

Yes. However this process can be very tedious and is largely dependant on the quality of your original data and there are fees for doing this. Please click here to download our data migration instructions and pricing.

Yes. However Boom does not generate media such as graphical templates ready for production (i.e. a signboard layout). Boom has the facility to send an order directly to your supplier and integrates with Media Vendors such as Advenda and Campaigntrack (and associated products). Please note that there is a fee for integration. Click here for more information.

Yes. Sales Trust Accounting.

No. MYOB is a general accounting program and Boom only handles trust accounting. If you are using MYOB for trust accounting, you should use Boom instead.

Yes. At worst, they will retrieve data from it. Because Boom is so easy and if you follow our recommendations, fantastic information will be too appealing for them.

We develop in 'two week' iteration cycles and typically release a slightly newer version every two weeks. Boom has a dedicated team of developers continually improving the application.

Yes.

As soon as you sign and pay, you will be given access to BoomIgnition. We have a comprehensive process from Signup to ongoing training. It is very important to note that you hold the key and must be accountable for the success of Boom. BoomIgnition guides you through the startup process and addresses all of the issues that you may face. BoomTrain provides all the resources you need to perform all of the standard tasks in Boom.

BoomSupport is a comprehensive resource with a 'Google' style search facility and related topics. If you still haven't found what you need, search for or post a question in the BoomForum and chat online with Boom Support staff or other Boom users that have faced similar queries.

You must employ a person that is proficient on a computer. Aside from that, once you see the benefit of having really easy to understand information at your fingertips, you will make the transformation from dinosaur to Boom legend.

Have them watch the introduction videos on the home screen of the boomcrm.com.au website. A director will focus on a) cost saving and b) increase in income. Boom does both and they will just need to see evidence.

No and Yes. If you are busy listing and selling houses, we recommend you have someone enter data for you such as a receptionist or PA. Yes, you will be amazed at how easy it is to find contact information and you will never turn back to post-it notes or cards ever again.

It is quickly becoming common knowledge that Boom is the world’s first simple to use yet comprehensive real estate application. It is important not to compare your past with your future. Please watch the product to see for yourself.

A Loyalty Campaign is a one click facility to schedule dozens of future events for a contact.

Boom has online training sessions as well as monthly face-to-face sessions and/or consultants that are available to conduct specific, tailored training as required. Note that it is the Champion's role to make sure all staff are trained using the online resources.

Please make contact with our staff at sales@boxdice.com.au or fill in the Request a Formal Quote screen in section 4 of this website. You will quickly receive a quote for Boom according to your needs.

Yes, Boom comes loaded with enough standard documents to get you going. However, you can fuel your Boom application with BoomNitro. BoomNitro is an optional pack of over 50 letters, email templates, dozens of Loyalty Campaigns and Auto Alerts. This also includes customisation of BoomNitro to suit your needs (up to 1 hour). Just download the PDF file, make your adjustments and scan and email it back for the changes to be made and then inserted into your Boom application.

Unfortunately our fees must remain constant out of respect to existing clients. Also, the Boom fee is comprehensively disproportionately lower than the service offered and the impact it will have on your organisation.